Welcome to the AngelSense Support Center

Remote App and Device Software Update (GPS 1)

An important remote device software update is being rolled out to all users.

It enables AngelCall and Alarm features for all GPS 1 devices and deployment of future new features and some fixes.

Please:  

  1. Check the "About" tab in your AngelSense main menu to verify the latest versions
    1. App Version: 1.2.0
    2. Device Software Versions: G3.EY.056, G3.EY.057, G3.EY.059

                  

  1. If you are not showing the latest versions, please follow the below guidance:
    1. Plug in the device and make sure it's turned on
    2. Leave the device charging overnight (recommended near a window for good GPS & cellular signals)
    3. Verify that the app is updating by checking that the timeline shows a current location
    4. If your app says "no communication": click here
  2. Mobile App Version Update 
    1. Make sure your AngelSense mobile app is the latest version by updating it in your app store. Click here for the overview: Installing the app

 

Please contact us at support@angelsense.com if you have any issues. 

 

Related Articles:

New Features
Device is on indication
Device status
Current location
"No Communication" explained
Installing the app