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Refresh GPS 1 Device Remotely

The GPS 1 device has the ability to be refreshed remotely from the app by a Primary Guardian

*Only available on the web app or the native App, Version 1.0.28. (Not available to all yet as it is still in testing)

Instances when a refresh may be needed: 

  • Loss of GPS signal when not indoors


  1. Go to Menu and select “Settings” and “General” 

  2. Click on “Refresh” 


Related Articles:

Troubleshooting "No Communication" 
Using when the app shows "No Communication"