Welcome to the AngelSense Support Center

AngelCall (GPS 1)

You can talk to your child at any time, without them needing to “pick up” or click anything!

In addition to all the AngelSense features you know and love, you can:

  • Instruct your child to stop, avoid a road, or stay away from any potential threat

  • Help your child transition smoothly between places and activities during the day

  • Give them more independence, guide or calm them down, and easily stay connected

  • You can authorize two users to call your device. 

  • See who's called your Angel today

  • During an Emergency you can use Tracking, AngelCall, and the Alarm feature for help with finding your lost child

We suggest speaking loudly, clearly, and slowly, as the device is typically secured inside of clothing.

  1. Click the menu on the right hand side when viewing your Timeline.
  2. Then, choose AngelCall for a two-way conversation. The dialer will pop up with the device's phone number. Select "Call".  (You can configure the Settings in your Menu. See: AngelCall Settings)

                   

 

          

 

During calls, the device cannot transmit GPS data and thus if are on a call (Listen-In or AngelCall) with the device throughout the entire transit, the system will miss the transit.  

At this time, if the phone icon button is pressed on the device while on a call the call will end. In the future, the phone icon button will not be active in order to avoid your child ending the call.  The volume buttons can also be used when on a call to turn the volume up or down. 

NOTE: We are gradually updating the devices. In order to see the AngelCall feature in your app you will need to have app version 1.2.0 and your device would need to have software version G3.EY.056 or G3.EY.057 or G3.EY.059.  You can verify your app version and software version from your app’s Menu in the “About” section. See: Remote App and Device Software Update

 

Related Articles:

Why is my Listen-In or AngelCall not going through?