Guardian GPS 2

*NEW* AngelCall

AngelCall is now available on the GPS 2!   You can talk to your child at any time, without them needing to “pick up” or click anything!

"No Communication" explained (GPS 2)

Potential reasons: No cellular coverage (distance from the provider's cell tower and the load on it)The child is in a place that blocks cellular

Device is on indication (GPS 2)

You can tell the device is on in one of two ways: Check the status of the device to assure the device is communicating and updating in the appPlug it

Advanced Troubleshooting Steps (GPS 2)

Thank you for your patience as we work together to troubleshoot your issue. In order to try and get your device to communicate, please go ahead and break

Turning on / restarting (GPS 2)

Plug in the charger.Wait for the audible message 'Device is charging"If message does not sound, turn it on by pressing the power button until it

The Belt (GPS 2)

The AngelSense accessory belt is made of a "Drill" (a weaved technique) fabric, 60% Polyester, 40% Cotton; which gives a good balance between

Indoors Tracking with GPS 2

Indoors, GPS technology is ineffective as line of sight to satellites is required (general GPS limitation). AngelSense provides different tools to

Connecting GPS 2 to Wi-Fi

The GPS 2 device now offers a new feature!  NOTE: If you are not seeing this feature option in your Menu, please verify that your device has the most

*NEW* Using the "Alarm" feature on the GPS 2

*NEW* on the GPS 2!   The alarm feature is designed to help you locate your child when nearby in a crowd, indoors, or hiding.   1. Go to Runner

Battery life (GPS 2)

The battery will last over 24 hours with continuous monitoring.    Note: GPS devices typically have long battery life in standby mode. The

Getting started (GPS 2)

Here is a video to help with Getting Started with the AngelSense Guardian GPS 2 (aka Verizon Device) Charge the device: It will take

*NEW* AngelCall Settings

AngelCall includes a rich set of options to control the experience when you call, to adjust to different children and sensitivity levels. We suggest

Mobile Hotspot

The GPS 2 device now supports the option to locate your child indoors using Wi-Fi.   *Note that you must have our GPS 2 device. If you do not, please

Activating a replacement device (GPS 2)

Once you receive your replacement device and have charged it, Primary Guardians can activate it in the app.  *Please activate your replacement device

Wi-Fi Hotspots

The GPS 2 device now supports the option to locate your child indoors using Wi-Fi! When searching for your child in a mall e.g., we would recommend the

Mapping Large Indoors Places like School

Indoors, GPS technology is ineffective as line of sight to satellites is required (general GPS limitation). AngelSense provides different tools to

Wearing accessories (GPS 2)

The device comes inside a silicone splash proof case with a protective sleeve that is used to secure the device to the child’s clothing and to

Empty timeline (GPS 2)

To start showing the device location in the app charge your device, turn it on, and take it outside.  If you still do not see the device location in

Is the device waterproof? (AngelSense Guardian GPS 2)

The device is not waterproof.  However, we do provide a splash proof cover that the device comes in. 

Securing the device to clothing (GPS 2)

The AngelSense GPS device was designed for daily use by children with high sensory sensitivity. The device can be attached inside your child's pocket,

Why is my device's screen blacked out?

Due to the advanced features of this device all updates and logs can be accessed remotely, therefore the device is locked from direct client access. If a

Adjusting the volume of the charging audible indication

This device, upon being plugged in, gives an audible indication saying "Device Is Charging" to verify that it is powered on and charging. 

Preserving battery life (GPS 2)

To preserve battery life: Name places to assure power saving is activatedAssure place borders are large enough, e.g. to include all of school's

Handling a device that gets submerged in water (GPS 2)

What can you do if your device accidentally goes through the washing machine or your child jumps into a pool?   The device’s warranty will

Charging (GPS 2)

The Guardian device is charged with a standard USB charger. It takes about 2 hours to recharge the battery.   The USB/Charging port is at the bottom

*NEW* Alarm Settings

*NEW* to the GPS 2!   The alarm feature is designed to help you locate your child when nearby in a crowd, indoors, or hiding.   Ringtone: 

Monitor Calls on GPS 2

On our GPS 2 model, Primary Guardians can see the minutes used within their app using the "My Account" section and can also purchase

Wi-Fi Networks not loading

 NOTE: If you are not seeing this feature option in your Menu, please verify that your device has the most recent Device software version of 1.0.1-335

Device status (GPS 2)

At the bottom of the app window there is a status bar. The status bar displays the status of the AngelSense Guardian device. The app receives periodic

AngelCall going through as Listen-In

AngelCall is available on the GPS 2!   If you make an AngelCall and your child does not hear you, it may be that the call went through as a Listen-

GPS signal indicator not on status bar

 NOTE: If you are not seeing this feature option in your Menu, please verify that your device has the most recent Device software version of 1.0.1-335

Charging indication (GPS 2)

When you plug the device into the charger you will get an audible message saying "Device Is Charging". If you do not get this message,

Configure default Call mode for GPS 2

On the GPS 2, you have the option to set up the default call mode for Guardians!  This can be used when a Guardian calls the device's phone

Device Buttons (GPS 2)

The buttons are currently not in use, except for the on/off button.

Removing the battery on GPS 2

1. From the USB port (located on the bottom edge), gently lift then remove the battery cover.     2. From the notch in lower edge of the

How to "Forget" a Wi-Fi network

 NOTE: If you are not seeing this feature option in your Menu, please verify that your device has the most recent Device software version of 1.0.1-335