Welcome to the AngelSense Support Center

Using Listen-In

Listen-In is a safety feature that helps you locate your lost child, especially when indoors and there is no GPS reception. It can help provide guidance to caregivers and it can be used to monitor your child's care. 

AngelCall allows you to talk to your child without them having to "pick up" or click anything. (COMING SOON TO GPS 1!**)

To use Listen-In: 

You can click the phone icon when viewing your Timeline and also in Runner Mode. Then, choose Listen-In to call silently. The dialer will pop up with the device's phone number. Select "Call". 
 

      

 

Note:

  • The AngelSense GPS device responds automatically, and Listen-In (one-way) mode begins.
  • During Listen-In mode (and AngelCall), the application does not receive GPS updates. If you are listening throughout the entire transit, the system will miss the transit.
  • Voice quality greatly depends on where the device is attached and the ambient noise. Often, background noise makes it difficult to hear, but you can usually understand what is occurring.
  • Excessive Listen-In will drain a lot of power from the battery. Each listening hour uses 2 hours of battery life.
  • You can use Listen-In to locate a child inside an indoor place
  • Only the authorized phone numbers are allowed to Listen-In

 

**For the GPS 1 device, we are gradually updating the devices. In order to see these features in your app, please verify that you are using app version 1.1.3 and that your device has software version G3.EY.056. You can verify this in your app's Menu under the "About" section. This is currently only available on the web app and Android apps. It will soon also be available on iOS apps.

 

Related Articles

Monitor Calls (Call Logs)
Listen-In Overview
Listen-In Notifications
Enabling Listen-In for an emergency when disabled at school 
Is Listen-In Legal? 
Voice quality 
Listen-In and AngelCall minutes 
First Responder vs School Guardian
Guardian vs School Guardian
School Bus Monitoring Features
Emergency Preparation 
Authorize for Calling the device 
Edit the Listen-In Schedule
Why is my call not going through?