Reactivate Account
Subscribers who had to cancel their subscription and then would like to come back can do this in a very simple and self-service manner.
All they need to do is login to their app, and follow two simple steps:
- Provide updated payment method details
- Purchase a device or re-activate their existing one
- After clicking the first link above, you will need to provide updated payment information and after that the recurring payments restart and the first payment is charged.
- After clicking OK, you will need to decide whether to purchase a device (in the AngelSense Store available from the app) or activate an existing one (possible only shortly after an account is cancelled).
- That’s it! You can now start using the app! As soon as the new device arrives or the existing one is re-activated by AngelSense technical support, you are good to go!
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