Welcome to the AngelSense Support Center

Cancelling the service

You can cancel your purchase at any time during the first 30 days and we will give you a full refund for both the subscriber kit and the monthly service. This gives you plenty of time to try out the AngelSense solution and see if it meets your needs. After the 30-day risk-free trial, the service fee will be charged monthly with a 12-month commitment. 

In order to cancel, please email us at support@angelsense.com, chat with us online, or call us at 1-888-999-2023 or at 1-646-770-2950 with the request to cancel. A confirmation email from AngelSense that the cancellation request has been received will be sent. 

If you choose to cancel the service during the first 30 days, the subscriber kit must be returned to us in its original condition. We will then issue a full refund. Additional accessories purchased and the return shipping costs are not refundable.

NOTE: If you choose to reactivate your service at a later time, you will not be charged a reactivation fee if you cancelled during your 30-day trial. 
 

Related Articles:

Funding Options
3 Service Plans Explained
Pricing and Shipping Overview
Guardian Subscriber Kit Contents
What's included in the monthly service plan?
30-day risk free trial terms 
Subscription price
Voice minutes pricing