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Call Request Settings

Note: GPS 2 (Verizon) guidance is available here 

Call Request is a setting allowing your child to press the buttons on the device to request a call from you.  

*Call Request is only on the GPS 1*

This can be accessed from your app's Menu on the left hand side by clicking on Settings and 2-Way Voice (AngelCall).

 

 

Allow Call Requests: Check this box to allow your child to request a call from you. When they request a call you will receive a notification to let you know that they have pressed the button.

 

In order to avoid accidental or frequent call requests, there are several settings that you can configure.

Prevent Accidental Requests

  • Clicks required for successful request: You can put how many times your child will need to press the button in order for a call request notification to be sent to you.

  • Within time frame of: You can put how many times your child will need to press the button within a specific time frame for a call request to go through.

In the example below, your child would need to press the button 2 times within 15 seconds in order for a call request notification to be sent to you.


 

Prevent Frequent Requests: In order to prevent frequent requests for a call, you can set the minimum time between call requests.

In the example below, upon successfully requesting a call, any other button presses would be ignored for the next 2 minutes.

 

Successful Call Request Feedback: You can configure how the device will respond to a successful call request in order for your child to know that they have successfully requested a call from you.

In the example below, once your child has successfully requested a call from you the device would both beep and vibrate.

 

 

To configure your Call Request Notifications: 

1. Go to your left hand Menu and select "Notifications" 

2. Scroll down the "Others" section and select how you would like to receive your notifications. 

 

Related Articles: 

2-Way Voice
Call Request (GPS 1)
Authorize for Calling the device
Why is my call not going through?