Welcome to the AngelSense Support Center

*NEW* AngelCall

Listen-In and AngelCall minutes

Guidance on the minutes used for Listen-In and AngelCall...

Buying AngelCall/Listen-In minutes

Minutes can be purchased in the app via the Payment & Billing section under Voice Balance...

*NEW* AngelCall

Talk to your child at any time, without them needing to “pick up” or click anything!

Why is my Listen-In or AngelCall not going through?

Cellular coverage, unauthorized number, and blocked caller ID may prevent the call...

AngelCall on GPS 2 vs Alarm on GPS 1

Comparison of Alarm feature on GPS 1 and GPS 2...

Authorize for Calling the device

Authorize who can call the device from your app's main Menu by clicking Settings and "Guardians"...

Monitor Calls on GPS 2 (Call Logs)

Use "My Account" in your app's main Menu to monitor minutes used and call details...

*NEW* AngelCall Settings

Configure AngelCall Settings from your app's main Menu by clicking on Settings and General...

Configure default Call mode for GPS 2

Set up the default call mode for when a Guardian calls the device's phone number directly (not through the app)...

Calling device causing missing transit

On the GPS 1, the device cannot transmit GPS data when using Listen-In...

AngelCall going through as Listen-In

AngelCall can go through as Listen-In due to poor cellular reception...